שאלות ותשובות
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באפשרותך ליצור איתנו קשר ב:
טלפון: 03-6855362, אימייל: [email protected]
If you're not satisfied with the print, contact us immediately. We'll review the issue and offer solutions like a reprint or adjustment.
We offer various paper types for different needs. In the order system, click the "+" next to each paper type for details. (In the future, you’ll be able to order a sample kit to feel the different options.)
We don’t recommend enlarging beyond the maximum dimensions, as it may affect print quality. If you'd like a larger size, email us the file, and we’ll let you know if an in-person meeting and test prints are needed.
No, if your file doesn't meet our quality standards, we’ll contact you to recommend adjustments before proceeding with the print.
No, you should upload your largest file. It is not recommended to blow it to 300dpi, as doing so improperly may damage your file.
We recommend using Adobe RGB 1998 or sRGB color spaces. Adobe RGB 1998 has more saturated colors, so it's best to view your files on a calibrated monitor.
Convert your file in Photoshop or Lightroom and save it as a JPG or TIF.
Currently, no. However, this will be available in the future, but only if you are signed in as a user.
Currently, we offer pick-up only. You’ll receive an email and SMS once your order is ready. Prints are typically ready within 2-3 business days, while frames and mounts take up to 15 business days.
Currently, for mounting and framing, during our introductory period, we offer pick-up only from our studio at Hazerem 1 St., Tel Aviv. Prints can only be shipped.
No, but if it's important, you can order a small print first. Once received, you can decide if any changes are needed. Select the "Don’t Adjust My File" option in the cart.
Prints typically take 2-3 business days. Shipping should be selected during checkout. (Note: As of now, prints can only be shipped within Israel.)
There is a large parking lot right across from our studio.
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